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Privacy Policy

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Privacy Policy

Effective Date: January 8, 2016 This Privacy Policy (“Privacy Policy”) explains how Precise Health Solutions (“Company”) uses Personally Identifiable Information (“Personal Information”) and applies to all individuals who use our website on or after the Effective Date. Please read this Privacy Policy carefully. If you do not agree to our practices, please do not register, subscribe, create an account, use www.precisehealthsolutions.com (the “Site”), or otherwise interact with the Company. By using www.precisehealthsolutions.com, you agree to the stated policy and procedures herein. Some of your information may be collected and used by Precise Health Solutions, while respecting and protecting your privacy, under the terms stated in this policy. Please read this privacy policy to understand what information we may collect from you, how we use it, and other things you may need to know. This privacy policy applies only to information collected online through the website and does not describe the ways in which we may collect or use information obtained offline or through any other means. What Information We Collect
  1. Personal information
This information includes, without limitation, your name, address, telephone number, email address, credit card information, and any other information you provide when you place an order, create an account, or subscribe to our newsletter on www.precisehealthsolutions.com. We may also collect information when, while navigating within www.precisehealthsolutions.com, you  purchase or return products, subscribe to our programs, respond to our wellness surveys, post reviews or comments or send us emails.
  1. Technical information
While you navigate www.precisehealthsolutions.com, we may collect and store some technical information that help us better understand our users’ behavior and needs, and create a better online experience in the future. This information may include some or all of the following: the URL from which you accessed www.precisehealthsolutions.com, the date and time you navigated and how much time you spent on www.precisehealthsolutions.com, the page from which you left www.precisehealthsolutions.com from, the words you search on www.precisehealthsolutions.com, the items you clicked on www.precisehealthsolutions.com, your country, and the browser and operating system you are using.
  1. Cookies
Cookies are small text files stored on your computer by your web browser, for record keeping purposes. They tell the server that you have returned to www.precisehealthsolutions.com and remember your preferences so you can enjoy a quality experience on www.precisehealthsolutions.com. Cookies do not give us access to your computer and cannot deliver viruses. They are an industry standard, as almost all websites use them to provide useful features to visitors. How We Collect Personal Information
  1. We ask you for Personal Information (including Contact Information, Relationship Information, and Financial Account Information) when you register, subscribe, create an account, make a purchase, or otherwise interact with the Site or contact Company.
  2. We collect Transaction Information when you use our website. We use cookies and related technologies to collect information about your computer and your interaction with the website and/or the App and our business partner websites.
  3. We also collect Transaction Information if you contact us via telephone, email, text, postal mail, social media interaction, or other methods of communication, such as for customer support purposes.
  4. If you use a social media platform or your mobile device (or other method of communication) to interact with Company or the Site and/or the App, the application may have a specific privacy policy that governs the use of Personal Information related to that application. For example, if you use a mobile application and your mobile device’s settings allow it, we may collect Mobile Location Information from your device. Our application may be designed to collect information even if you are not logged into the Company’s website. If you have questions about the security and privacy settings of your mobile device, please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
  5. We may receive additional Personal Information from third parties. We may use this Personal Information to enhance other information we have about you to help us better understand you and to otherwise enhance the website or Company services.
How We Use The Information We Collect
  1. To bill you and ship the products you ordered on www.precisehealthsolutions.com
  2. To deliver information to you, such as newsletters, answers to your questions, product suggestions, etc.
  3. To improve your experience with Precise Health Solutions, by creating a better navigating experience on www.precisehealthsolutions.com and delivering new products and services that suit your preferences and needs.
  4. To provide advertisements to you through the website, email messages, text messages, applications, or other methods of communication
  5. To ensure the safety of the purchases made through your account, i.e. you will be given the option to create an account with your information on www.precisehealthsolutions.com, after which you will be asked whether you would like to store said information for future purchases. If you choose this option, the information you provide will be stored on a secure encrypted server, which is hosted behind a firewall.  
  6. To secure your personal credit card information. If you provide us with your credit card information, it will be encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. While no method of data transmission over the Internet or through electronic storage is 100% secure, www.precisehealthsolutions.com observes all PCI-DSS requirements and implements additional, generally accepted industry standards. The PCI-DSS requirements help ensure the secure handling of credit card information by www.precisehealthsolutions.com and its service providers. Furthermore, all direct payment gateways are subject to the standards set by PCI-DSS as managed by the PCI Security Standards Council. All sensitive credit card information is stored off site in order to authorize .NET and this information does not reach our servers.
  7. We observe the industry’s best practices and take reasonable precautions to prevent the unauthorised access, misuse, disclosure, alteration, destruction or loss of your information.
When and Why We Disclose Personal Information We will not disclose your Personal Information to third parties except to:
  1. Affiliated companies (e.g., subsidiaries and other companies owned by or controlled by Company) who may only use the Personal Information for the purposes described in this Privacy Policy.
  2. Effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets; to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate. If Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our web site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Accessing and Correcting Personal Information
  1. You can do several things to help keep Personal Information about you current. You can access, update and delete your Contact Information, Financial Account Information, and the other information you provided to use in your profile by logging into your account and accessing the “My Account” section of the Site and/or the App or sending us an email at [email protected].
  2. If you want to close your account or have other questions or requests, please contact us at [email protected]. While we are ready to assist you in managing your subscriptions, closing your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases on the Site for financial reporting and compliance reasons.
  3. We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. If you wish to cancel your account or request that we no longer use your information to provide you services contact us here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Protecting Children Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our website is not directed at children under 13 and we won’t knowingly allow anyone under 13 to provide us any personally identifying information; if you’re under 13, please don’t provide any information about yourself on this website. We do not knowingly collect information from anyone under 18. However, since we cannot know our users’ age, if anyone under 18 has provided us with personal information, the parent or guardian should contact us in order to remove the information from our database. Links to Other Websites While navigating www.precisehealthsolutions.com you may encounter links to other websites. This Privacy Policy does not apply to those websites. Precise Health Solutions does not collect the personal information you provide to them and is not liable for the manner in which such websites collect or use information. Notice of Change We reserve the right to change our Privacy Policy at any time, to reflect changes in legislation or in relation to the products and services we offer. Should this happen, we shall post them on www.precisehealthsolutions.com, also indicating the effective date thereof. Contact Us For any questions about this Privacy Policy, please contact us at PreciseHealth Solutions PO Box 5455 Chicago, IL 60680 [email protected]   California Privacy Rights Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law requires that companies inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Company pursuant to Section 1798.83 of the California Civil Code, please contact us via email to su[email protected], or by writing us at the following address: Precise Health Solutions PO Box 5455 Chicago, IL 60680 [email protected] Please allow 30 days for a response.